A journey of a thousand miles starts with a single step
Our business was not ours to begin with. We started out by operating franchises of other bakeries and food brands. Eventually we started delivering cakes to customers next to the store and were appreciated. That was the moment of epiphany and the birth of our main brand WarmOven – a name derived from that magical sensory experience of smelling and tasting a freshly baked cake straight out of the oven while still warm.
Cakes are never consumed at the point of purchase and logically perhaps a category meant for takeaway or home delivery. Furthermore, cakes are very fragile and difficult to carry. Considering this, we started delivering fresh cakes to customers from a small rented kitchen at Domlur in Bangalore in 2013 with no walk-in store presence. This was about when the phrase cloud kitchen was coined & we were the first ones to pioneer a model of cakes being baked fresh to order and delivered carefully to the customers.
We focussed on delighting every customer. We understood that we were not just delivering a cake, but we were part of an emotional and happy moment in our customer’s life. Our customers had the most wonderful things to say about our service & the quality of our cakes which was indeed encouraging.
Fresh Delicious Cake!
“I wanted an eggless cake in 2 hours’ time and I came across Warm Oven. My mom likes fresh fruit cake that isn’t too sweet…so I took a bet with this one! Placing an order was very simple and the cake was delivered in 2 hours flat. It was fresh and delicious”
Yummy and Fresh
“Ordered this for my boss who is a superhero fan! Such a delicious cake and was delivered promptly to the office. Will be ordering many more cakes from here.”
We grew in a bootstrapped fashion till Q4 2019 from a single kitchen in one city to close to 40 kitchens in 11 cities – Bangalore, Hyderabad, Pune, Mangalore, Manipal, Bhubaneswar, Noida, Cuttack, Kolkata, Delhi & Nashik.
The year 2020 had brought about unusual circumstances due to the pandemic. However, we were one of the very few food businesses that continued to grow & remain relatively unscathed.
Miles to go...
Kouzina has laid the platform for explosive growth through Kouzina Kitchen Partners (Q3 2020 – onwards). We have launched 10 partner locations while expanding into 10 cities with 11 virtual Restaurants in Q1.
We are a team of close to 300 people having the passion for food, technology, processes and customer service running through our veins. We are solely focussed on customer experience. Anyone who wants delicious food is our target audience.
Be it a special event or a regular moment of indulgence in everyday life, we believe that we hold a special place in the hearts of the customer. We strive hard to win customer loyalty by delighting them every single time with our food.
All our kitchens are FSSAI certified and we follow world class hygiene & the highest safety standards in food prep and delivery.
Gautham BalijepalliChief Executive Officer
Mahesh MadiyalaChief Operations Officer
Sumit GuptaChief Technology Officer
Rohankumar RaoHead Of Operations
Become the best food company nationally through a portfolio of "most loved" brands across chosen categories.
Create delicious food experiences for consumers through our digitally powered & delivery led food brands from a network of hyperlocal cloud kitchens.